We understand that sometimes, pet guardians find themselves unable to continue providing care for their pet due to unexpected life changes or unforeseen circumstances. When this difficult situation arises, the best thing you can do is try re-homing your pet so they won’t have to enter a shelter. Entering any shelter environment is extremely stressful for pets and should be avoided if possible. Surrendering your pet to a shelter should be a last resort, not the first optionWe understand that this is a difficult decision to make, and can help your pet find a new home.

Animal Humane is an open admission facility, with the exception of pets that could be a public safety risk (e.g. history of injuring humans or other animals). We take in nearly 5,000 homeless cats & dogs and care for another 5,000 vulnerable pets of low-income families annually.  



The admissions process will take 30 – 45 minutes. Our trained and certified Adoptions Team performs a behavior assessment (SAFER® assessment) on every dog and puppy to determine their temperament. If the dog being surrendered fails our assessment, we will not be able to admit them into our care and will provide you with alternate suggestions.


The admissions process will take 30 – 45 minutes. Please bring your cat in a carrier if possible; however, we do not accept surrenders of cats or kittens in traps. We do not admit feral cats or feral kittens. For information on our feral cat TNR program, click here.


We are a private nonprofit organization that receives no city, state or federal funding. We rely on revenue we generate to care for more than 10,000 homeless and at-risk pets annually. Admission Fees help us to offset these costs. To admit a pet into our care for re-homing, we require the following fees:

  • $45 for the first pet; this includes both strays and owner surrenders
  • $15 for each additional pet
  • For litters of kittens/puppies: $40 for the first pet and $5 for each additional pet

Pet admissions are accepted by appointment only.

To schedule a pet admission appointment, please call our Pet Admissions Center at 505.938.7861.

Admissions Department Hours:

Sunday: 10 am – noon, Monday – Thursday:  10 am – noon and 1 – 4 pm

Admissions are accepted at our Main Campus only: 615 Virginia St. SE.

Due to the Governor’s recent health order, we have made important changes in our Admissions Policies. Please visit for the latest updates & information.

Thank you for your patience & understanding as we continue to navigate COVID-19 to help protect the health & safety of our pets, Team & community.