Admissions
Admissions
Policies
Admission of pets to Animal Humane is done by appointment only at our Main Campus located at 615 Virginia St. SE.
Admissions Department Hours:
Monday–Thursday: 10 am-Noon & 1–4 pm
Animal Humane is a managed-admissions facility, with intakes by appointment only.
If you have found an adult pet as a stray, we encourage you to first try to reunite the pet with their owner by having the pet scanned for a microchip at a local veterinary clinic & posting the pet’s information on Pawboost.com, Petco Love Lost & Nextdoor.com.
To schedule an appointment to surrender an owned or found pet, please refer to the information in the corresponding box below. Our Admissions Team will respond to your request as soon as possible. If you are unable to complete the Admissions Request online, please call 505.938.7861 and follow the prompts. Please note that you will have to answer the same questions and your request will be placed in the Admissions Request queue. Calling will not expedite the admissions process.
Please note that due to an increase in appointment requests, it may take longer than normal to return your call or schedule your pet for admission.
Fees
We are a private nonprofit organization that receives no city, state or federal funding. We rely on revenue we generate to care for more than 10,000 homeless and at-risk pets annually. Admission Fees help us to offset these costs. To admit a pet into our care for re-homing, we require the following fees:
- Owner Surrenders: $75 for the first pet & $15 for each additional pet
- Owner Surrender Emergency Intake: $50 additional if requesting same-day intake (as shelter capacity allows)
- Stray Intake: $50
- Litters of Puppies & Kittens: $75 + $5 per pet
- Spay Agreements: $100
Surrender a Pet Adopted from Animal Humane
A pet adopted from Animal Humane New Mexico will always be taken back into care regardless of medical or behavioral condition or current capacity.
The admissions appointment will take approximately 30 minutes.
If you are surrendering a pet who was adopted from Animal Humane within the last 30 days, there is no surrender fee. If your pet was adopted more than 30 days ago, our normal admissions fees will apply.
Same-day appointment requests or requests outside our normal admissions hours will be charged a $50 Emergency Intake Fee.
If you are considering surrendering your pet due to medical, behavioral, or housing issues & need assistance keeping your pet, we may be able to connect you with needed resources. Please send details of your situation to our Community Partnership Team at safetynet@animalhumanenm.org.
Surrender A Dog
At this time, Animal Humane is unable to accept dog surrender requests.
We are currently at capacity for resident dogs and are presently booked out for transfer, stray & owner surrender requests.
Please use the following resources to assist you in the meantime.
Albuquerque Animal Welfare Department
If you are a City of Albuquerque resident, request an Admissions Appointment by calling 311 or 505-768-2000 or booking an appointment online using the links below.
AWD East Shelter – scheduling link: https://www.signupgenius.com/go/904084ba9aa2aabf49-east4
AWD West Shelter – Scheduling link: https://www.signupgenius.com/go/904084ba9aa2aabf49-west3
They often have same-day or next-day appointments.
Bernalillo County Animal Care and Resource Center
If you live in Bernalillo County, outside Albuquerque city limits you can contact Bernalillo County Animal Care & Control using the information below.
3001 2nd St SW, Albuquerque, NM 87102
(505) 468-7387
https://www.bernco.gov/animal-care-services/turning-in-your-animal/
Rehoming
For resources on privately rehoming your pet, please visit our website at Rehome Your Pet.
List of Rescue Organizations
Animal Protection New Mexico Resources Guide
A guide designed to provide citizens with a comprehensive list of resources in New Mexico.
Safety Net
If you are considering surrendering your pet due to medical, behavioral, or housing issues & need assistance keeping your pet, we may be able to connect you with needed resources. Please send details of your situation to our Community Partnership Team using our Safety Net Request Form.
Behavior Helpline
Behavior Helpline is a free resource for all pet owners who are experiencing behavioral concerns
Phone: 505.938.7900
Complete an Assistance Request
Surrender A Cat
The admissions process will take 30 – 45 minutes. Please bring your cat in a carrier if possible; we do not accept surrenders of cats or kittens in traps. We do not admit cats or kittens who cannot be handled. For information on our feral cat TNR program, click here.
Need Help with a Medical or Behavioral Issue?
If you are considering surrendering your pet due to medical, behavioral or housing issues & need assistance keeping your pet, we may be able to connect you with needed resources.
Please complete our Safety Net Request form.
Making end-of-life decisions for your pet
The Peaceful Paws program is a compassionate initiative designed to provide financial support to pet owners facing the difficult decision of euthanizing their beloved animal companions. This program eases the financial burden by offering assistance to cover the cost of euthanasia and cremation services. It aims to ensure that pet owners can say their final goodbyes to their pets in a dignified and caring manner without worrying about the financial aspect. There are no income requirements for this program, nor does a pet need to be at risk of surrender to qualify.
Please complete our Peaceful Paws Request form